MEPCO Complaint Center – Online Complaint Registration
MEPCO (Multan Electric Power Company) introduced a remarkable initiative in 2023 to assist customers effectively. They have established a sophisticated helpline system aimed at addressing complaints promptly and ensuring your needs are met.
To seek assistance, simply contact the MEPCO Complaint Center. Their dedicated team is available 24/7, ensuring that whenever you encounter electricity-related issues, they are accessible to resolve them efficiently.
You have several ways to get in touch with MEPCO. You can call their online complaint registration number at 0800-63726. You can also send a quick message to 8118 or dial 118 to check your area’s load shedding schedule, track a new connection, or discuss any other electricity concerns.
The MEPCO team in Multan is committed to resolving your issues or providing the information you need as quickly as possible. Check out the contact options below to find the one that suits you best and get your concerns addressed.
MEPCO Electricity Complaint Number
If you’re facing issues like frequent power outages, incorrect billing, inconsistent electricity supply, or transmission problems, MEPCO is here to assist. You can contact them through the following official MEPCO complaint numbers:
- 061-9210334
- 061-9210389
- 061-6784815
For inquiries about unexpected power cuts or to file a complaint, you can also reach out to the Regional MEPCO Complaint Cell at MEPCO Headquarters using these helpline numbers:
- 061-9220217
- 061-9220313
- 061-9220314
- 061-9220169
They are ready and eager to help with any concerns you may have.
MEPCO Helpline and Customer Complaint Management System
MEPCO provides top-notch customer service to electricity consumers across 13 southern regions of Punjab. If you’re in Multan and have energy-related concerns, you can reach out to them via email at [email protected]—they’re ready to assist.
If you don’t receive a prompt response or your electricity issues remain unresolved, don’t worry! You have another option: the PITC Portal. The Punjab Information Technology Company is committed to addressing your electrical concerns efficiently.
Here’s how you can reach out to PITC to file a complaint:
- Dial 118 directly
- Send a quick message to 8118
- Email them at [email protected]
If you need further assistance, you can also email the Head of Quality Assurance at PITC for additional support. Alternatively, you can visit the Sub-Divisional Office of MEPCO, where they’ll guide you through the process and set up a date to resolve your issue, following the proper procedures and timelines. The MEPCO Online Complaint Registration Cell is also actively monitoring to ensure your complaint gets addressed.
MEPCO Online Complaint Registration
If you are not keen on filing a complaint via phone or email, or if these methods don’t provide a satisfactory response, you can submit your complaint through the official online portal.
Here is the link to Register Complaint
Here’s a tip for electricity users: Before stressing over a billing error, try using a MEPCO bill calculator. Simply enter the total units you’ve consumed, and it will instantly calculate your bill amount.
MEPCO Head Office Complaint Number – Telephone Directory
If you have an urgent issue, a complaint, or even some suggestions to share, and it feels like your problem has been dragging on forever, don’t worry—we’ve got you covered. You can contact the supportive team at MEPCO directly by using their staff telephone directory. They’re ready to assist and ensure your concerns are addressed promptly.
| MEPCO Staff Designation | Office Phone Number-Extension | Mobile Number |
|---|---|---|
| MEPCO Chief Executive Officer (CEO) | 061-9220222 | 0345-4401111 |
| Personal Assistant (PA) to CEO | 061-9220222-2002 | 0333-6142149 |
| P.A/C.O | 061-9220205- 2005 | 0300-9632289 |
| Staff Officer | 061-9220205-2005 | 0300-8730910 |
MEPCO Helpline For Electricity Theft Complaints
Electricity theft is a serious issue that heavily burdens our local power company, making it difficult to meet the energy needs of our region. As responsible citizens of Pakistan, it’s our duty to report any suspicious activity related to electricity theft in our communities.
In Multan, the Electric Power Supply Company is highly committed to tackling this problem. They have implemented a strict system called the Central Complaint Management System (CCMS) to combat electricity theft. If you witness any illegal power activities, here’s what you can do:
- Dial the toll-free MEPCO complaint number at 0800-84338.
- Listen carefully to the customer representative—they’ll guide you through the reporting process.
- Provide all the necessary information, including the location, meter number, and your details.
- Once you’ve shared everything, you can hang up, knowing your report has been received by MEPCO.
By working together, we can help stop electricity theft and ensure our energy system runs smoothly.
MEPCO Helpline Multan Services
If you’re an electric power consumer in Multan, MEPCO is here to support you. You can contact them through their complaint numbers or email address to get information on a wide range of services:
- Load shedding schedules
- MEPCO Management Information System (MEPCO MIS)
- Meter connection status tracking
- Access to policy documents and user manuals
- Assistance with faulty WAPDA wiring
- Monitoring the status of your MEPCO complaints
- Information about emergency training
They’ve got you covered, so don’t hesitate to reach out for any assistance you need.